Troubleshooting Safe Exam Browser Log Files

When students encounter issues while using Safe Exam Browser (SEB), they may receive an error message indicating that SEB failed to start a new session, prompting them to consult the log files for more information. This can be frustrating and disrupt the exam-taking process. In this article, we will provide some common solutions to help troubleshoot these issues.

What is Safe Exam Browser?

For those who may not be familiar with SEB, it's an application used by various exam platforms to ensure a secure and cheating-free environment. While 'safe exam browser log files' are stored separately from the platform, SEB can still experience technical difficulties that hinder its performance.

Common Issues and Solutions

If you encounter issues while using SEB, here are some common problems and their corresponding solutions:

* Session Start Error: If SEB fails to start a new session, check the log files for more information. This could be due to another program running in the background or an auto-start configuration issue.

* Locked Devices: If your device gets locked frequently, it's essential to check all active programs and apps on the computer. Additionally, ensure that no programs are configured to auto-start.

* Background Programs: SEB may interpret certain background programs as cheating attempts, leading to issues. To resolve this, try closing any unnecessary programs or apps.

* Quit Password: If you encounter an error while trying to quit SEB, check the exam's high-security mode settings for a quit password.

Limitations and Resources

It's essential to note that 'safe exam browser log files' are not controlled or developed by our platform. As a result, we have limited capabilities when it comes to solving SEB-related issues. However, we've compiled this list of common problems and solutions to make it easier for teachers like you to troubleshoot these issues.

By following the steps outlined in this article, you should be able to troubleshoot common issues related to Safe Exam Browser log files. Remember that SEB is a separate software from our platform, so we may not have direct control over its performance. If you encounter any further issues or have questions about SEB, refer to their homepage for more information.

Safe exam browser log files